How it works
The whole point is that it works the way phone calls already work. There's nothing to learn.
You pick when you want a call
Some people set a recurring time — every Sunday at 8pm, every weekday at 5pm on the drive home. Some people just call on-demand. Whatever your rhythm is, that's the rhythm we'll match.
We text you 15 minutes before
Like a friend would. "Free for a quick catch-up?" You say yes, you say later, or you say not tonight. We don't keep texting if you've said no — that's the whole point of texting like a friend.
The phone rings, and you pick up
Sam or Claire calls. You answer like any other call. The conversation just starts — usually with something like 'hey, how's your day been?'
You talk. They listen.
Sam isn't trying to fix you or sell you something. He follows what you bring. If you want to be heard, he listens. If you want to think something through, he asks the right questions. He's not in a hurry.
You hang up when you're done
No exit ritual, no rating screen. The next call, Sam will remember what you talked about. Pick up where you left off, or don't — your call.
What you don't do
- You don't install an app.
- You don't look at a screen during the call.
- You don't type anything.
- You don't manage a list of conversation threads.
- You don't train the assistant — that's on us.
You can also just call us
Once you've verified your phone, save Sam's number in your contacts. Then on the drive home, between meetings, on a walk — call the way you'd call any friend. We check your balance and patch you through. No app to open.
What about memory?
Sam remembers between calls. After every call, we extract a short summary of what you talked about — durable facts (your name, your family, what you do, what's on your mind right now) — and that context comes into the next call automatically. You can see and edit what Sam knows about you anytime from your account page.